Johnson Black Leather Removable Hooded Jacket

Return, Refund & Exchange policy

Please read our return, refund, and exchange policy up to the very bottom to ensure an outstanding experience.

Our professional workers and designers at United Jacket strive to bring out the best products for you.

Please visit the “Custom” tab on our website, if you have any confusion related to size and measurements. We will provide basic guidelines regarding size and measurements to refrain from any inconvenience in the future.

The customer will have to provide us with his/her correct size and measurements with the help of the size chart are given under every product.

The customer will have to acknowledge the confirmation email from our customer support team.

We will not be responsible for any returns, refunds, or any exchange after the customer has acknowledged to our confirmation email.

We will not accept any CUSTOM SIZE jacket in terms of return, refund or exchange, please be careful with measurements while placing order.

Thus, if we delivered the wrong size, be sure to contact our customer support team within 14 days. No exchange or return will be accepted after 14 days. A similar condition applies if you receive the wrong colored jacket or if the color of the jacket doesn’t match the one shown in the image.

The customer will be responsible for the shipment charges in case of any REFUND, RETURN OR EXCHANGE.

Order Cancellation is advised within 3 days of placing an order. And 25% of the total cost will be charged. And if you cancel the order after 3 days, 45% of the total cost will be deducted. No order will be canceled after 7 day time period. If necessary, make sure you cancel your order within a week after placing an order.

United Jacket reserves the right to change any term or condition without any prior notice.

All our products are shipped via DHL, FedEx, USPS, or UPS. The courier is chosen based on the fastest shipping route. Once the order is shipped, a shipment confirmation email will be sent to our customers with a tracking code for them to track it. We do require that the customer should provide us with the correct shipping address and their contact information. If in case an address or any other detail is mistyped at the time of the order, please contact our Customer Support within 24 hours.

Shipping Rates and Delivery Times

We have multiple different shipping methods available in each zone. Remember that the days mentioned in the table below are shipment days and do not include handling. The average handling time for each order is 3-5 working days. If the order quantity exceeds two items, excessive shipping charges amounting to 20%, 30%, and 50% will be borne by the company on Express, Standard, and Economy orders, respectively.