Return & Exchange Policy – United Jacket

At United Jacket, customer satisfaction is our top priority. If the fit isn’t right or the product doesn’t meet your expectations, you have 30 days from the delivery date to request a return, exchange, or store credit.

Return Conditions

• Items must be unused, unworn, and in original condition with all tags attached.

• Any defects or damages must be reported within 3 days of receiving the order (photo proof required).

• Final sale or customized items are not eligible for return unless defective.

How It Works

• Exchange: Easily swap your product for another size or style.

• Return for Refund: Once your return is approved and received, we’ll process a refund to your original payment method.

• Store Credit: Select store credit for future purchases if that’s more convenient.

FAQs

Is return shipping free?
Yes — United Jacket provides free return & exchange labels for all U.S. customers to make the process simple.

Need help with sizing?
Our fit experts are always available. Contact us via live chat or email for guidance.

How will I know my return is processed?
You’ll receive an email confirmation once your return, exchange, or store credit is completed.

Why does the color look slightly different from the website?
Product colors may vary slightly due to lighting and screen display settings, but the design and quality remain exactly as described.

Contact Us

For any return or exchange inquiries, please reach out:

 united-jacket@gmail.com
+1 (872) 325-6106
 Contact US